Business ProfileforJennings Oil & Propane

On February 7th, I contacted J******* Oil and Propane, to come and service my boiler for not having enough heat. A technician was sent when inly mother in law was present at the property. She was able to put me on the phone with the technician so I could explain the work needed. The technician stayed at my property for an hour and left a blank invoice without stating and specifying the prices for the parts that were replaced. He never asked if agreed with the work done or the cost of the job. He proceeded to do the work and left the property without stating the actual price of the job. After noticing this, I ******* the parts stated on the invoice and found their prices on the internet, so I could have an idea of what I was expected to pay. A week later, I received an invoice for $414.37. They charged 1 hr of labor at the rate that was disclosed to me, but they charged a ridiculous mark up on the parts they replaced. The Honeywell power head that they replaced costs around $60-$80 on the internet. J******* charged $180.03. The relay replaces costs $15-$20 online, and they charged $49.60. After calling the company this morning, the gentleman who answered the phone stated that that was their mark up, that was their price. He demonstrated no interest to help me or find a solution or even clarify the situation. This is very unfair and disappointing and I hope we can find a solution that is convenient for both parties.