BBB Accredited Business since

Fosina Marketing Group

Phone: (203) 790-0030 51-53 Kenosia Ave, Danbury, CT 06810 http://www.fosinamarketinggroup.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Fosina Marketing Group, a digital agency with deep roots in traditional direct response marketing, creates advantage for our clients by combining decades of direct to consumer marketing experience, time-tested direct response principles and proven online best practices. Since 2003 we’ve seamlessly taken these elements and created the Fosina Formula. Simple in concept, multifaceted in design – we simultaneously take the Right Offer, Engaging Creative, Focused Media and Protective Technology and create success for our clients by finding and keeping their best customers.





BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fosina Marketing Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fosina Marketing Group include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fosina Marketing Group
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 03, 2013 Business started: 04/28/2003 in CT Business incorporated: 07/11/2005 in NY
Type of Entity

Corporation

Business Management
Mr. James Fosina, President/CEO Ms. Barbara Nicotera, CFO Mr. Ray Schneeberger, VP of Sales
Contact Information
Principal: Mr. James Fosina, President/CEO
Customer Contact: Ms. Barbara Nicotera, CFO
Business Category

Marketing Consultants Marketing Programs & Services Brand Development Telemarketing Services E-Mail Marketing Web Design Online Social Media/Networking Consultants - Social Media Advertising Agencies & Counselors Advertising - Direct Mail Business Consultants Graphic Designers Search Engine Optimization Services Marketing Consulting Services (NAICS: 541613)

Alternate Business Names
Fosina Marketing Group Inc.

Additional Locations

  • 51-53 Kenosia Ave

    Danbury, CT 06810 (203) 790-0030

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/10/2013 Advertising/Sales Issues | Read Complaint Details
X

Additional Notes

Complaint: Tried to order some tights at https:**************************************************************************************************pxl=FO-**********************************It's their website but their BBB link goes to a different company ******************************************************************************************************************* I wonder how many times the wrong company got complaintsCan't order the tights, the join now link just reloads the page.Can't contact the company, their websites contact us link does not function.

Desired Settlement: I'd like them to fix their errors.

Business Response:

Dear ******* *************,

On behalf of our client, North American Membership Group, we at Fosina Marketing Group are very concerned when a customer is dissatisfied for any reason. Please be assured that the the company webpage that you saw was in fact the correct one selling tights.

We have forwarded your concern to the staff at **** to investigate why you were unable to place your order for tights. You should be hearing from them shortly!

We apologize for any inconvenience or concern this has caused you.

Sincerely,

Fosina Marketing Group

4/5/2013 Billing/Collection Issues