BBB Accredited Business since

La Pietra Custom Marble & Granite

Additional Locations

Phone: (203) 798-1692 Fax: (203) 504-7933 View Additional Phone Numbers 600 Main St, Monroe, CT 06468 http://www.lapietramarble.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

La Pietra, Inc. offers the sale and fabrication of marble, granite countertops. As well as limestone and travertine materials that can be used for bathrooms and foyers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that La Pietra Custom Marble & Granite meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for La Pietra Custom Marble & Granite include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on La Pietra Custom Marble & Granite
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 12, 2005 Business started: 06/01/2003 Business started locally: 06/01/2003 Business incorporated 09/23/2008 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Fabio Figueiredo, CEO Ms. Priscilla Oliveira, Book Keeper Ms. Marta Passos, Vice President
Contact Information
Principal: Mr. Fabio Figueiredo, CEO
Business Category

Marble & Granite Installation, Stonework Fabrication Limestone Tile - Ceramic - Contractors & Dealers Granite Slate Ceramic Products - Decorative Porcelain Products Tile & Marble Marble - Cultured Marble - Natural Stone - Natural Tile - Ceramic - Manufacturers & Distributors Tile Sales Tile and Terrazzo Contractors (NAICS: 238340)

Refund and Exchange Policy
No refund for special orders.
Alternate Business Names
La Pietra La Pietra Thinstone Veneer of Monroe Inc
Products & Services

La Pietra Custom Marble and Granite specializes in the sale and fabrication of natural stone kitchen countertops, marble countertops, granite countertops, and one piece soapstone sinks.


Additional Locations

  • 1106 Federal Rd

    Brookfield, CT 06804 (203) 775-6162

  • 600 Main St

    Monroe, CT 06468 (203) 798-1692 (203) 268-1228

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.