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Find a Location

M2 Media Group, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • M2 Media Group, LLC

      5 High Ridge Park Fl 2 Stamford, CT 06905-1332

    • M2 Media Group, LLC

      1630 30th St A-#497 Boulder, CO 80301

    Business ProfileforM2 Media Group, LLC

    Subscription Agents
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    M2 Media Group, LLC designs and operates magazine marketing programs in partnership with consumer brands and magazine publishers.

    Business Details

    This is a multi-location business.

    Find a Location

    M2 Media Group, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • M2 Media Group, LLC

        5 High Ridge Park Fl 2 Stamford, CT 06905-1332

      • M2 Media Group, LLC

        1630 30th St A-#497 Boulder, CO 80301

      Location of This Business
      5 High Ridge Park Fl 2, Stamford, CT 06905-1332
      BBB File Opened:
      7/27/2005
      Years in Business:
      17
      Business Started:
      10/18/2006
      Business Incorporated:
      10/18/2006
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Michael Borchetta, CEO
      • Ms. Jennie Sorrell, Director of Customer Service
      Contact Information

      Principal

      • Mr. Michael Borchetta, CEO

      Customer Contact

      • Ms. Jennie Sorrell, Director of Customer Service
      Additional Contact Information

      Fax Numbers

      • (203) 658-0807
        Primary Fax

      Customer Complaints

      19 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      M2 Marketing falsly and fraudulently signed me up for a subscription to ***** Magazine, owned by ***** ****. I received the December issue of the magazine, to which I did NOT subscribe. I called ***** Magazine and was told the subscription came from M2 Marketing Group. They provided a phone number that has been disconnected at M2 Marketing Group. I called ***** **** and asked why they are allowing fraudulent subscriptions from M2 Marketing and was told to contact M2 Marketing (again, no working phone number where someone answers the phone). This is fraud, and the company has numerous complaints about the same issue. If they read this, I want an explaination. My next step will be to contact an attorney. This company needs to be OUT of business!
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Marcia M

      1 star

      08/22/2023

      I was receiving a red bulletin magazine never ordered it. I called that company because they sent me a renewal notice for something. I never order they gave me the number for this “company”. I called that number it went straight to a voicemail asking me to leave a valid email address so they can send me more stuff I’m assuming and when I was about to give them a email address to be contacted by the phone call ended and I went looking for their website so I can get an email address to contact the human to get them to cancel the subscription that I never asked for and I couldn’t pinpoint what it was because the magazine company didn’t have that much information on the company that they basically just randomly start sending me magazines from which makes no sense I would like to be removed from that listing

      M2 Media Group, LLC Response

      08/24/2023

      We provide customer support via our support page **** ******* ********* **************************** where customers can submit an email or chat live with one of our dedicated agents. Our hours of operation are Monday to Friday, from 8:00 a.m. to 5:00 p.m. EST. As we no longer provide support over the phone, customers can still contact our number 877-202-9589, and leave a detailed voicemail that includes their email address so we can respond. The customer is receiving **** ********* magazine as a result of accepting an offer online or via email. In some instances, as a customer appreciation some online companies and stores will offer a free magazine subscription. It could also happen by answering a simple online survey question. There are no hidden costs, further obligations or automatic renewals associated with the subscription. There was no credit card information passed to us. We have cancelled the order id. 70971146 for Wine Spectator. Please note that based on the timing of the customer's request and the magazine publication schedule, the customer may receive 1-2 more issues before delivery ceases.

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