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BBB Accredited Business since

Carson Richard Kitchen & Bath Design

Phone: (860) 829-8827 3443 Berlin Tpke, Newington, CT 06111 http://www.crkb.net


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Carson Richard Kitchen & Bath Design offers full kitchen/bath remodeling. Kitchen cabinets, countertops, tile, sinks faucets, vanities, toilets, bathtubs showers, shower doors.

We offer a full range of remodeling services. Including structural modifications, additions and decks, as well as plumbing and electric.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Carson Richard Kitchen & Bath Design meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Carson Richard Kitchen & Bath Design include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Carson Richard Kitchen & Bath Design
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 02, 2001 Business started: 01/01/1987 Business started locally: 01/01/1987 Business incorporated 06/03/2013 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard Megos, President Ms. Nicole Basilicato, Manager
Contact Information
Principal: Mr. Richard Megos, President
Business Category

Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Basement - Contractors Basement - Finishing Patio & Deck Builders Deck Builder Patio, Porch & Deck Enclosures Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Bathtub Refinishing Cabinets Countertops Kitchen Cabinets & Equipment - Household Shower Doors & Enclosures Tile & Marble Marble - Cultured Marble - Natural Marble & Granite Installation, Stonework Fabrication Residential Remodelers (NAICS: 236118)

Products & Services

Carson Richard Kitchen & Bath Design sells the following brand(s): Dal tiles, Basco shower doors, Blanco sinks, Delta faucets, Grohe faucets, Hansgrohe faucets, Kemper cabinets, Sage Hill Vanities, Schluter shower products, Toto toilets

Carson Richard Kitchen & Bath Design offers the following product(s): kitchen faucets, Shower doors, Wall tiles, Bath faucets, Bathroom fans, bathtubs, Floor tiles, Granite countertops, Kitchen Cabinets, porcelain tiles, Quartz countertops, Stove ventilation, Toilets

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.