BBB Business Review

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Consumer Complaints

BBB Accredited Business since 1/31/2013

Larlin's Home Improvement

(203) 387-0482

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Complaint Breakdown by Resolution

Complaint Resolution Log (1)

View Complaints Summary by Resolution Pie Chart on Larlin's Home Improvement

Industry Comparison | Chart

Home Improvements, Home Improvements - Additions, Painting Contractors, Painters - Commercial or Residential, Patio & Deck Builders, Deck - Repair, Deck Builder, Tile - Ceramic - Contractors & Dealers, Basement Waterproofing , Construction & Remodeling Services, Basement - Remodeling, Bathroom Remodeling, Remodeling Services, Handyman Services, Hardwood Floor Contractors, Tile - Non-Ceramic - Manufacturers & Distributors, Cabinet Manufacturer, Doors, Doors - Installation, Fans - Repair, Fireplaces, Housewares - Retail, Windows & Doors - Installation & Service, Windows, Pressure Washing, Windows - Repairing, Contractor - General Green Builder, Contractor - Interior Trim, Contractors - Flooring, Kitchen & Bath - Design & Remodeling, Kitchen Remodeling, Kitchen & Bath Design, Carpenters, Concrete Contractors, Contractors - General, Basement - Contractors, Basement - Finishing, Doors - Repair, Drywall Contractors, Garage Builders


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.