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BBB Accredited Business since
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Anchor Contracting offers home improvements, construction and remodeling services to residential and commercial clients. Remodeling, painting, roofing, flooring, bathrooms, kitchens, basements, exterior and interior work.
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A BBB Accredited Business since
BBB has determined that Anchor Contracting meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Anchor Contracting include:
- Length of time business has been operating
Factors that raised the rating for Anchor Contracting include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jeff Whittle, Owner Ms. Tonia L Whittle, Owner
Home Improvements Home Improvements - Additions Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential Patio & Deck Builders Deck - Repair Deck Builder Patio, Porch & Deck Enclosures Roofing Contractors Siding Contractors Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Windows - Installation & Service Hardwood Floor Contractors Sunroom & Solarium Design & Construction Furniture Designers & Custom Builders Cabinet Maker Cabinets Doors Doors - French Doors - Rolling Floors - Hardwood Windows & Doors - Installation & Service Tile - Non-Ceramic - Contractors & Dealers Windows Windows - Wood Windows - Egress Acoustical Ceiling Removal Pressure Washing Pressure Washers Windows - Repairing Tile & Marble Contractor - Sheetrock Deck Cleaning & Sealing Contractors - Flooring Acoustical Consultants Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Carpenters Contractors - Acoustical Ceiling Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Drywall Contractors Drywall Taping and Texturing Floors - Laminate Garage Builders Gutter Cleaning Contractors - Gutters Residential Remodelers (NAICS: 236118)
Method(s) of PaymentCash, Checks, Credit or Debit cards
Industry TipsHome Remodeling Contractors
Columbia, CT 06237
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Additional Web Addresses
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: On 10/10/2013 I hired Anchor Contracting to do a complete renovation on my master bathroom and adding a 1/2 bathroom, I did my research and the comments on your website were good and he was recommended by a site called Home Builders after getting an estimate and meeting with **** ******* he said that he had 18 yrs experience in home renovations he gave me a copy of his insurance and his license # of Anchor Contracting which I also check out with the state before giving them the ok to do the job. I was to supply the material. Well first nothing was done right I even had another contractor come over to show him how to fix the mistake twice and he still put in the French doors wrong. The tile work was sloppy and the lines were not even and the wall moved which resulted in the grout cracking and tile falling off the wall and even the studding and some of the nails were not even nailed into anything. The window was installed crooked the cut for the door was like a drunk did it uneven. Due to all the mess up I have to have it all ripped down and start again from scratch. Meaning with material I spent 28,000.00 Dollars gone. Me and my husband are disgusted and will probably go to channel 3. I have pictures and a full inspection report on his poor workmanship. Just a note I bought enough tile to do this bathroom 2 1/2 times and it is all gone where? The tapeing all wrong besides taking 5 months which should of been done in 3 weeks the inconvenience the mess I have to endure again. Nobody should use this company. I have 121 pics and a full 2 page inspection report.if they want it done right. As some things were taking down 3 times and still was not right!!!!
Desired Settlement: I would expect full compensation cost for all material used and expenses for a new contractor to fix and finish my bathroom renovation.
I'm responding to the complaint filed by ******** ***. we are in the possess of refunding her the money for the job if you if you have any questions please call me at ###-###-####