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Description

A Plus Creative Construction is a full service construction company specializing in all aspects of roofing; from new roofs (commercial & residential), to roof repair & roof cleaning. They also specialize insurance restoration; from fires to floods, burst pipes to ice dams, virtually all aspects of insurance claims & damage restoration.  A Plus Creative is also a full service home improvement contractor, with projects such as full bathroom, kitchen, basement remodels & more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A Plus Creative Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for A Plus Creative Construction include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on A Plus Creative Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 08, 2006 Business started: 10/12/1996 Business started locally: 10/12/1996 Business incorporated 10/04/2007 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
http://www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael J. Hancin, Owner
Contact Information
Principal: Mr. Michael J. Hancin, Owner
Business Category

Home Improvements Log Cabins, Homes & Buildings Patio & Deck Builders Hardscapes Patio Builder Paving Contractors Pipe Thawing Roof Structures Roofing Contractors Roofing Service Consultants Siding Contractors Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Bathroom Remodeling Windows - Installation & Service Geothermal Heating & Cooling Hardwood Floor Contractors Sunroom & Solarium Design & Construction Roof Cleaning & Stain Removal Asphalt Granite Ice Roofing Equipment & Supplies Roofing Materials Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Fire & Smoke & Water Clean Up Driveway Installation, Paving & Repair Driveway Preparation Snow Removal Service - Roof Seal Coating Contractors - Retaining Wall Marble & Granite Installation, Stonework Fabrication Landscape Contractors Kitchen & Bath - Design & Remodeling Building Restoration & Preservation Carpenters Contractors - General Residential Remodelers (NAICS: 236118)

Alternate Business Names
A+ Creative Construction, LLC Decks R Us

Additional Locations

  • 86 Whippoorwill Hollow Rd Lot G

    North Franklin, CT 06254 (860) 642-1955 (860) 334-7509

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/11/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I hired "a plus creative construction" to repair water damage to my roof. They subbed out the job to a roofer who's license was expired at the time and further more that roofer didn't pull a permit. I paid mike about $9000 for the roof and I'm told it wasn't put on correctly. Aside from the improper install, The roofers he hired caused damage in the house while throwing the bundles onto the roof. There are nail pops everywhere, light fixtures broken. I contacted mike and advised him of the situation and he claims they will pull permit but i doubt this will happen.

Desired Settlement: The permit needs to be pulled, roof needs to be redone and installed correctly. Interior damage needs to be paid for.

Consumer Response:

The case with mike hancin has been taken care of by him, my case has been satisfied.

thanks,

****** ********

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12/11/2014 Problems with Product/Service | Complaint Details Unavailable