BBB Accredited Business since
Phone: (860) 334-7509 View Additional Phone Numbers 86 Whippoorwill Hollow Rd Lot G, North Franklin, CT 06254
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A Plus Creative Construction is a full service construction company specializing in all aspects of roofing; from new roofs (commercial & residential), to roof repair & roof cleaning. They also specialize insurance restoration; from fires to floods, burst pipes to ice dams, virtually all aspects of insurance claims & damage restoration. A Plus Creative is also a full service home improvement contractor, with projects such as full bathroom, kitchen, basement remodels & more.
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A BBB Accredited Business since
BBB has determined that A Plus Creative Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for A Plus Creative Construction include:
- Length of time business has been operating
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Michael J. Hancin, Owner
Home Improvements Log Cabins, Homes & Buildings Patio & Deck Builders Hardscapes Patio Builder Paving Contractors Pipe Thawing Roof Structures Roofing Contractors Roofing Service Consultants Siding Contractors Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Bathroom Remodeling Windows - Installation & Service Geothermal Heating & Cooling Hardwood Floor Contractors Sunroom & Solarium Design & Construction Roof Cleaning & Stain Removal Asphalt Granite Ice Roofing Equipment & Supplies Roofing Materials Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Fire & Smoke & Water Clean Up Driveway Installation, Paving & Repair Driveway Preparation Snow Removal Service - Roof Seal Coating Contractors - Retaining Wall Marble & Granite Installation, Stonework Fabrication Landscape Contractors Kitchen & Bath - Design & Remodeling Building Restoration & Preservation Carpenters Contractors - General Residential Remodelers (NAICS: 236118)
Alternate Business NamesA+ Creative Construction, LLC Decks R Us
86 Whippoorwill Hollow Rd Lot G
North Franklin, CT 06254 (860) 642-1955 (860) 334-7509 Directions
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Additional Phone Numbers
- (860) 642-1955(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I hired "a plus creative construction" to repair water damage to my roof. They subbed out the job to a roofer who's license was expired at the time and further more that roofer didn't pull a permit. I paid mike about $9000 for the roof and I'm told it wasn't put on correctly. Aside from the improper install, The roofers he hired caused damage in the house while throwing the bundles onto the roof. There are nail pops everywhere, light fixtures broken. I contacted mike and advised him of the situation and he claims they will pull permit but i doubt this will happen.
Desired Settlement: The permit needs to be pulled, roof needs to be redone and installed correctly. Interior damage needs to be paid for.
The case with mike hancin has been taken care of by him, my case has been satisfied.
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|12/11/2014||Problems with Product/Service | Complaint Details Unavailable|