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BBB Accredited Business since
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Ultimate Grandeur & Decor, LLC is an online retailer of Italian Outdoor Furniture.
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A BBB Accredited Business since
BBB has determined that Ultimate Grandeur & Decor LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Ultimate Grandeur & Decor LLC include:
- Length of time business has been operating
Factors that raised the rating for Ultimate Grandeur & Decor LLC include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Dion J. Francis, President
Home Decor, Accessories & Gifts - Online Retailer Stools Umbrellas Wicker Products Furniture - Wholesale Hammocks/Hammock Stands & Chairs Tables - Folding Cushions Furniture - Outdoor Furniture - Retail Home Accessories
Refund and Exchange PolicyReturns Policy
There are no returns on these products unless received damaged or wrong order was sent. If product was received damaged the customer must contact Ultimate Grandeur & Decor that same day. Be sure to confirm the products with your sales rep. at the time of your order.
If a refund was approved, you will receive a refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Products & Services
Ultimate Grandeur & Decor sells luxury products from EMU, Blofield and Ethimo. These products were chosen for their quality craftmanship and reliability.
865 River Rd Ste 201
Shelton, CT 06484 (203) 538-5157 (888) 963-6429 Directions
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Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
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Additional Phone Numbers
- (203) 538-5157(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
|5/24/2013||Problems with Product/Service|