Business ProfileforColumbia Dental, P.C.

I had braces at Columbia Dental from 21-23. During treatment, my teeth got so sensitive to the point I had to be numbed to get my brackets & glue removed. Soon after, the sensitivity became almost unbearable, i saw a new dentist. They advised to follow up w/columbia directly because my teeth need further alignment, likely the cause of the new sensitivity. I called the Columbia Dental corporate phone repeatedly between Aug & Sept 2023. I was never able to speak to someone beyond a receptionist but was given 3 different email addresses, which I emailed intermittently between calling. Finally, I made another follow up appointment with the orthodontist who did my treatment, Dr. R. He promised my teeth are excellent, treatment is complete. After explaining my concerns and attempts to contact corporate for help, he called the business owner for a long conversation in front of me, but spoke in a different language. Then i was directed to Columbia Dental main office where 3 different dentists specialists examined me and i was given an estimate of $25k worth of dental treatment, including at least 2 root canals that I was told needed to be done immediately. Until this day, I have yet to hear back from anyone at Columbia to address my concerns. Additionally, the need for extensive dental work, including ANY root canal is totally unfounded by any of the other dentists I have seen since leaving CD, who also refuses to refill my script for sensitive toothpaste again until I go in for the treatment prescribed. Since leaving the office in Sept 23, I saw 2 more dentists & 1 orthodontist for second opinions. My teeth DO require additional orthodontic treatment of at least one full year to address the misaligned teeth, misaligned bite, and flared upper and lower teeth. Upon full completion, the sensitivity issues should resolve and I will no longer require prescription strength sensitive tooth paste, which developed only after having my braces removed.