BBB Business Review
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BBB Accredited Business since
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Church Hill Classics manufactures custom,professional-quality diploma frames, certificate frames, varsity letter frames, photo frames, and insignia desk accessories for thousands of colleges and universities, high schools, military, professional associations and corporate clients. The company also sponsors an annual scholarship for students called the Frame My Future Scholarship Contest.
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A BBB Accredited Business since
BBB has determined that Church Hill Classics, LTD. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Church Hill Classics, LTD. include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Type of Entity
Business ManagementMs. Lucie H. Voves, President Ms. Martha Travis, Customer Service Manager
Custom Framing Picture Frames - Wholesale & Manufacturers Picture Frames - Dealers All Other Home Furnishings Stores (NAICS: 442299)
Refund and Exchange PolicyFor non-customized products, your purchase is refundable within 30 days of receipt. At your discretion, we will either replace the product or issue a refund of the purchase price of the item, less shipping and handling charges.
For customized frames that are designed to your specifications, we are not able to refund your purchase price; however, we will work with you, if necessary, to exchange items and assure your satisfaction.
All returns must be received back to us in new, undamaged condition and in original packaging. If you are sending back your order, we recommend that you insure it in case of any damage or loss.
In the unlikely event of damage in transit, rest assured that all shipments are fully insured and will be replaced promptly.
Alternate Business Nameswww.associationframes.com www.corporateframing.com www.diplomaframe.com www.varsityletterframe.com
Products & Services
We are a leading U.S. manufacturer of custom diploma frames, certificate frames, insignia desk accessories and photo frames for thousands of institutions of higher education, the military, professional associations, and corporate clients.