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BBB Business Review

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BBB Accredited Business since

Heritage Computer Specialists, LLC

Phone: (203) 405-3485 385 Main St S Ste 404-333, Southbury, CT 06488 http://heritagecomputerspecialists.com/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Heritage Computer Specialists, LLC offers ONSITE computer sales, repairs and service to individuals and businesses. The business services include but are not limited to data recovery, diagnostic analysis, new equipment sales, set-up, personalized training, upgrades, virus removal, wireless installations and more. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heritage Computer Specialists, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heritage Computer Specialists, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Heritage Computer Specialists, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 05, 2012 Business started: 03/15/2012 in CT Business incorporated 03/15/2012 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Anthony Kruge, Managing Partner
Contact Information
Principal: Mr. Anthony Kruge, Managing Partner
Business Category

Computers - Service & Repair Computers - Training Web Design Internet - Web Hosting Data Recovery Computer Consultant Identity Theft Protection & Prevention Services Computers - Dealers Computers - Used Mobile Apps Computers Hardware, Software & Services Computer Business Services Computers - Networks Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Products & Services

Heritage Computer Specialists, LLC sells the following brand(s): Acer, Adobe, AOC, ASUS, Bitdefender, Brother, Canon, D-Link, Dell, Epson, HP, Kaspersky, Lenovo, Lexmark, Logitech, McAfee, Microsoft, Motorola, Norton, Nuance/Dragon, Roxio, Samsung, Sharp, Targus, Toshiba, Trend Micro

Heritage Computer Specialists, LLC offers the following product(s): Data Transfers, Desktops, Hard Drive Data Removal, Laptops, Mobile Applications, Modems & Routers, Network Installations, New Equipment Setup, Personalized Training, Printers, Remote Support, Remote Technical Support, Tablets, Toner & Ink, Tune Ups, Virus Removal, Websites

Method(s) of Payment
Cash, check, all major credit cards
Refund and Exchange Policy
All service work is warrantied for a period of thirty (30) days
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.