BBB Business Review

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This Business is not BBB accredited

ePRO Computer Repair

Phone: (203) 992-9611 20 Lincoln Dr, Southington, CT 06489 http://www.eproct.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

ePRO Computer Repair offers Virus Removal, Cloud Based Backup Solutions, Computer Repair, Printer Ink and Toner Cartridges, and Data Recovery. We accept dropped off equipment in our Southington office or call us today to schedule a house call.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ePRO Computer Repair include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ePRO Computer Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 19, 2009 Business started: 02/01/2009 Business started locally: 02/01/2009 Business incorporated: 02/23/2009 in CT
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Gino J. Orfitelli, Owner
Contact Information
Principal: Mr. Gino J. Orfitelli, Owner
Business Category

Computers - Service & Repair Computers - Training Data Systems - Consultants & Designers Search Engine Optimization Services Data Recovery Computer Consultant Ink Cartridge - Refill & Sales Computer and Office Machine Repair and Maintenance (NAICS: 811212)

Refund and Exchange Policy
ePRO Computer Repair stands behind the products and services offered. The company will work with you to make sure you get the service you expect.
Service Area
Connecticut
Alternate Business Names
ePRO LLC
Products & Services

ePRO is a small locally owned and operated Computer Repair Shop. We service residential computers as well as small business office networks with products and services that range from quick advice to running network cable throughout your home / office

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.