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Find a Location

G & R Marine Unlimited LLC has 1 locations, listed below.

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    Business ProfileforG & R Marine Unlimited LLC

    Boat Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/24/2006

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    G & R Marine, LLC offers boat sales, service equipment and trailers.

    Business Details

    Location of This Business
    44 Kimberly Dr, South Windsor, CT 06074-1030
    BBB File Opened:
    4/2/2001
    Years in Business:
    24
    Business Started:
    12/1/1999
    Business Incorporated:
    2/17/2000
    Accredited Since:
    1/24/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Geoff Nichols, General Manager
    Contact Information

    Principal

    • Mr. Geoff Nichols, General Manager

    Customer Contact

    • Mr. Geoff Nichols, General Manager
    Additional Contact Information

    Fax Numbers

    • (860) 291-9665
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This is a complicated issue and I have a tremendous amount of information to share so will leave it with key details: -My boat was damaged by a tree during a tropical storm in July of 2020 -I filed a claim and took my boat to G&R Marine for repair since that is where i originally purchased the boat -It has been 3 years and my boat is now just ready for pick up -G&R Claims supply chain issues as the 3 year delay -Though my boat was deemed as ready a couple of months ago, when I went to pick it up it was still not complete, filthy, and in awful condition G&R has been anything but helpful in resolving this and their customer service is awful The boat has yet to be picked up as they still insist on full payment of repairs even after a 3 year delay and lost time of my boat. G&R currently has the boat in their possession and I I have yet to remit payment to them,
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Earl C

    1 star

    07/22/2021

    I would recommend that no one ever do business here. Jeff, the owner, is aggressive in dealing with customers but more importantly will go back on what he says. For example, I was told by his business partner that they would waive the brokerage fee for selling my current boat if I bought a new boat with them. Jeff changed these terms after I had already dropped off my boat and then it took several weeks to list. Then they lost an interested buyer because they didn't tell me they needed certain paperwork until it was too late and the buyer "walked" out of frustration. Lastly, Jeff decided, after my boat had sat idle for 2+ months that I needed to pay off my loan in order for them to sell it. Take my advice, shop somewhere else! You don't want to do business with Jeff.

    Local BBB

    BBB Serving Connecticut

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