Business ProfileforStephen Automall Centre

I purchased my used vehicle (dealer car) on January 13, 2024. I've yet to receive my license plates and registration. I paid for the vehicle in full (see attached receipt) and they said it would take 2 weeks. It's been 10 weeks and this is unacceptable. They are not responding via email and when I speak to a sales manager live, I get the same answer, "We don't know when you'll have your plates and registration - soon we think." How is this possible? I'd like to complete this transaction and not have to deal with this dealership ever again. They NEVER contact me on their own to provide updates. I always have to call and they ignore all emails. I gave them a check for $37.596.27 on 1/13/24 and he said they recently paid off the ****** and recently sent the information to ***. I'm not understanding the hold up and why this is taking so long. It's been 10 weeks. I would like to receive my license plates and registration from ****** (they have to get them from the *** and claim they've sent the paperwork but only recently when it should have been sent a while ago). I've called several times and spoke with the sales manager. He recently told me that the information was only recently sent to the *** and they cannot seem to obtain updates as to where my registration and plates are.