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            Business ProfileHoffman Toyota

            New Car Dealers
            BBB accredited business

            Contact Information

            36 Albany Tpke

            West Simsbury, CT 06092-2901

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            Email this Business
            (888) 645-4059

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            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/1/1960

            Years in Business: 103

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Hoffman Toyota offers the sales and service of new and used automobiles, as well as parts sales.

            Business Details

            Location of This Business
            36 Albany Tpke, West Simsbury, CT 06092-2901
            Email this Business
            BBB File Opened:
            4/1/1960
            Years in Business:
            103
            Business Started:
            1/1/1921
            Business Incorporated:
            9/24/1984
            Accredited Since:
            4/1/1960
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Hoffman of West Simsbury, Inc.
            Business Management
            • Mr. Jeffrey S Hoffman, Chairperson
            • Mr. I. Bradley Hoffman, Chairperson
            • Mr. Matthew Hoffman, Vice-President
            • Ms. Sarah Lecuivre, Manager
            Contact Information

            Principal

            • Mr. Matthew Hoffman, Vice-President
            Additional Contact Information

            Fax Numbers

            • (860) 651-7215
              Primary Fax

            Email Addresses

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            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/29/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On 1/8/2024 I gave a $1000 deposit by credit card to Hoffman’s salesperson as deposit toward the possible purchase of a 2024 Toyota **** *** ****** that was supposedly allocated to Hoffman for delivery in February. I signed no sales agreement and was not informed that the deposit was non refundable. I was told when the car was delivered I could check it out and decide whether or not I wanted the car. I called to cancel the transaction on 2/26/2024 as there was no expected delivery date. The salesman was rude and hung up on me. I have reached out to two different managers at Hoffman by email and got no reply
            Read More
            Read 4 More Complaints

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB Serving Connecticut

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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