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BBB Business Review

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BBB Accredited Business since

World Wrestling Entertainment, Inc.

Additional Locations

Phone: (203) 352-8600 Fax: (203) 359-5151 View Additional Phone Numbers 1241 E Main St, Stamford, CT 06902 http://www.wwe.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

World Wrestling Entertainment, Inc. offers merchandise related to WWE superstars and brands.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that World Wrestling Entertainment, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for World Wrestling Entertainment, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 132 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

132 complaints closed with BBB in last 3 years | 56 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 34
Delivery Issues 10
Guarantee/Warranty Issues 0
Problems with Product/Service 75
Total Closed Complaints 132

Customer Reviews Summary Read customer reviews

1 Customer Review on World Wrestling Entertainment, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 12, 1988 Business started: 07/28/1987 Business started locally: 07/28/1987 Business incorporated 09/27/1988 in DE
Type of Entity

Corporation

Business Management
Ms. Peggy Waldo, Senior Director, E-commerce
Contact Information
Principal: Ms. Peggy Waldo, Senior Director, E-commerce
Business Category

Athletic Organizations Entertainers Internet Shopping Magazine Sales Photography Sales Sports Memorabilia Advertising - Direct Mail Sports Teams and Clubs (NAICS: 711211)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.