– January 30, 2014
- In the aftermath of the massive holiday data breach that effected Target and a number of other major retailers, consumers are now faced with yet another reason to be concerned about the safety of their credit cards.
Reports are surfacing that consumers are finding unauthorized charges of $9.84 on their credit card statements. The business that levied the charge claims that the fee is for “customer support” and it may appear on the statement as one of many different websites. It appears their plan is fly under the radar when they hit individual accounts.
“Charges under ten dollars can easily go unnoticed,” said Robert Shomphe, President and CEO of Better Business Bureau serving New Hampshire. "This fraud is relying on consumers who fail to closely examine their credit card statements."
Authorities are still investigating the possibility that some of the targeted cards may be the result of the data stolen in the holiday breach.
Victims of this fraud report that, when they’ve accessed the website listed on their statement, they were given a customer support phone number and email address. After calling the number, they were told that the charge would be removed. However, the only way that consumers can be certain that they have taken positive steps to protect themselves is to contact their card issuer regarding the suspected fraud and follow their recommendations.
BBB suggests consumers:
- Request a new card
- Place a fraud alert on your credit file.The Federal Trade Commission has easy to follow instructions on its website
- Closely monitor all of your accounts
For more information on credit card fraud and Identity Theft visit www.bbb.org