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BBB Accredited Business since 05/10/2010

The Margate on Winnipesaukee

Phone: (603) 524-5210Fax: (603) 528-515376 Lake Street, LaconiaNH 03246View Additional Email Addresses

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Description

The Margate Resort is a full service lakefront resort and event venue.

BBB Accreditation

A BBB Accredited Business since 05/10/2010

BBB has determined that The Margate on Winnipesaukee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The Margate on Winnipesaukee's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 09/04/1990Business started: 06/01/1952
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Kyle Parisi (General Manager)Customer Contact: Karen Monahan (Controller)Ms. Claire Morrison (Administrative Assistant) John C. Parisi (Owner)
Number of Employees

45

Business Category

Resorts

Products & Services

This company offers 141 air conditioned guest rooms, indoor & outdoor event/banquet facilities, 400 foot private beach, indoor/outdoor pools, hot tub, sauna, fitness center, Gazebo Beach Bar, game room, kayak and canoe rentals, and massage & spa services.

Hours of Operation

24/7/365

Refund and Exchange Policy

Deposit Policy : To guarantee a reservation, a deposit equal to one night's lodging is required. Deposit must be received when the reservation is placed. All advance deposits and credit card guarantees are credited to the last night of the reservation. Balance is due in full upon arrival. All major credit cards are accepted.

Cancellation Policy : If cancelling less than 7 days prior to arrival, your entire deposit will be non-refundable. If 7 or more days advance notice is given prior to arrival, a minimum $25 cancellation fee will be deducted from your deposit and the remainder of the deposit will be refunded. Cancellation policy for special event dates may vary.

Early Departure : Should you leave before your reservation expires, you will be charged for all remaining days.

Alternate Business Names
The Margate Resort, Margate Motel/Hotel/Inn, Margate Hotel, Kylmeg Hotel Management, Margate on Winnipesaukee
BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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