BBB Accredited Business since 03/05/2007
Paradigm Plumbing, Heating & Air Conditioning, Inc.
Phone: (603) 641-6400Fax: (603) 641-64058 Industrial Park Drive, Unit #12, Hooksett, NH 03106
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This company specializes in plumbing, heating & air conditioning services.
A BBB Accredited Business since 03/05/2007
BBB has determined that Paradigm Plumbing, Heating & Air Conditioning, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Paradigm Plumbing, Heating & Air Conditioning, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
This company received the 2011 Hooksett Small Business Year Award.BBB file opened: 08/03/2006Business started: 07/19/2006
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Plumbers Board, State of New Hampshire
2 Industrial Park Drive
Safety, New Hampshire Department of
10 Hazen Drive, James H.
BBB records show a license number of 3092 for this company, issued by Plumbers Board, State of New Hampshire. Their web address is http://www.state.nh.us/plumbing/. Master Plumber License for Stephen M. Labbe.
BBB records show a license number of HT1100080 for this company, issued by Safety, New Hampshire Department of. Oil Heat Technician License for Stephen M. Labbe.
BBB records show a license number of GFE0700432 for this company, issued by Safety, New Hampshire Department of. Gas Fitter License for Stephen M. Labbe.
BBB records show a license number of MS90010222 for this company. Stephen M. Labbe's Master Plumbers License in the State of Maine issued by the Plumbers Examining Board http://www.maine.gov/pfr/professionallicensing/professions/plumbers/ .
BBB records show a license number of 3092 for this company, issued by Plumbers Board, State of New Hampshire. Their web address is http://www.state.nh.us/plumbing/. Plumber Business Entity License .
Contact InformationPrincipal: Stephen Labbe (President) Doris Labbe (Office Manager) Lisa Phelan (Admin)
Number of Employees
Plumbing Contractors, Heating & Air Conditioning, Pipe & Valve Fitters - Gas, Heating Contractors, Contractor - Gas, Air Conditioning Contractors & Systems
Products & Services
Complete Plumbing, Heating & Air Conditioning Services provided for Residential, Commercial, Remodeling, Repairs & Maintenance, New Construction, and Water Conditioning.
Hours of Operation
24 hours a day 365 days
Refund and Exchange Policy
Paradigm Plumbing, Heating & Air Conditioning warrants all work to be free from defects in material and workmanship for the warranty period of ninety days from completion unless otherwise stated in writing. All drain stoppages are warranted for a period of thirty days from completion unless otherwise stated in writing. All warranties are void if payment is not made when due. Warranties extend only to the customer and are not transferable. If a defect in materials or workmanship covered by this warranty occurs, Company will, with reasonable promptness during normal hours, remedy the defect. In no event shall Company be held liable for water or other damage caused by any delay in remedying a defect. To obtain warranty performance notify Company of any defect or claims for breach at the address and telephone number on the invoice or telephone corporate headquarters at 603-641-6400.
NH, ME and Beyond
BBB Program ParticipationThis company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
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