BBB Business Review

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BBB Accredited Business since 05/09/2016

Rondo Music

Phone: (603) 542-5100Fax: (603) 542-5158427 Washington Street #2, ClaremontNH 03743-5544View Additional Email Addresses

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Description

Rondo Music is an American owned and operated family business, founded in 1959. Rondo Music sells a variety of musical instruments including electric guitars, acoustic guitars, guitar amps, banjos, and a variety of over mostly stringed instruments.

BBB Accreditation

A BBB Accredited Business since 05/09/2016

BBB has determined that Rondo Music meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Rondo Music's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Rondo Music

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 05/21/2009Business started: 01/01/1959
Type of Entity

Corporation

Incorporated: December 2007, NH

Business Management
Principal: Kurt Zentmaier (President)
Number of Employees

5

Business Category

Music Stores - Retail, Online Retailer, Guitars & Amplifiers

Refund and Exchange Policy

If you received an incorrect item or items are received damaged, the item must be returned within ten days of receiving. Items may be returned for any other reason within 30 days of receiving. Customers that received the wrong item or damaged items may elect to have the item replaced or refunded. All shipping charges will be refunded to the customer (as long as return shipping costs does not exceed shipping to customer's location). Items that are being returned for other reasons will not have shipping charges refunded. These items must be returned in new condition. Any items that have been modified by the customer are not returnable. Sheet music, software, CD samples, or any instrument played with the mouth such as harmonicas, microphones, etc. are not returnable unless incorrect items are received or they are received damaged.

Service Area

Worldwide

Alternate Business Names
Rondo Music Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.