Business ProfileforForever Metal Roof Company, LLC

Forever Metal Roof replaced my asphalt roof with a metal roof. The roof looks great but there is one problem that we have reported that is currently unresolved after several months of waiting. The power mast boot base which is designed to be installed first under the new roof was not done so. It has a base that needs to be secured (glued) and installed under the roof to prevent water penetration. The new roof was installed and the base on the boot was cut leaving just enough material to be secured with numerous screws. This pasted winter, when the accumulated snow on the roof started to melt, the boot failed to keep water from leaking into my garage. There was water damage to the ceiling and mold has formed on the sheet rock. After waiting several weeks a new boot was installed using the same technique. When asked about the water damage I was told that someone would follow up and that because the area of damage was over the electric panel, the section damaged would just be patched. Because of the mold I stated that I was concerned about the extent of the unseen damage behind the panel. I have not recieved any further contact from the company. It took several phone calls to get the boot replaced. I was told that their procedure was the way it was supposed to be done. They also told me that someone would be stop by to see the problem. They chose not to and made a bad situation worse for not following up with this ongoing bad situation. Anyone thinking about using this company should insist that the mast boot be installed the way it was designed to be used, under the new roof.