BBB Business Review

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Keene Medical Products, Inc.

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(603) 448-5225View Additional Phone Numbers240 Meriden Rd, LebanonNH 03766-2508

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BBB Accreditation

Keene Medical Products, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Keene Medical Products, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

On June 3, 2009 the BBB confirmed with this company that their name is being falsely connected with a "Mystery Shopper" scam. Consumers across the country are being sent a letter and check that appear to be from Keene Medical Products. The letter states that consumers are chosen to participate in a program as a Consumer Services Evaluator. Consumers are sent checks ranging from $3,500 to $4,000 that are from the Ledyard National Bank in Hanover, NH. These checks are fraudulent.

The letter asks consumers to first evaluate a Western Union or Moneygram and send a portion of the check received. Please know that because the check they have sent you is fraudulent, if you deposit it in your bank account, and you send money via Western Union or Moneygram, any money that you send will be deducted from your account as well as any fees that the bank charges for the fraudulent check.

If you receive a letter and check from this company, please contact your BBB. This report will be updated as additional information becomes available.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Keene Medical Products, Inc.

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1 Customer Review

Additional Information

top
BBB file opened: 08/04/2000Business started: 04/04/1978
Type of Entity

Corporation

Incorporated: April 1978, NH

Business Management
Customer Contact: Darryl Coplan (General Manager/Patient Advocate)
Contact Information
Principal: Mr. Keith Filiault (President) Patricia Plourde (Executive Secretary)
Number of Employees

12

Business Category

Medical Equipment & Supplies

Products & Services

This company offers the sale of medical products.


Customer Review Rating plus BBB Rating Summary

Keene Medical Products, Inc. has received 4.40 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.