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BBB Accredited Business since 05/11/2004
BBB Business Reviews may not be reproduced for sales or promotional purposes.
SwissKnifeShop.com is an Internet retailer of functional and practical name-brand products such as Victorinox Swiss Army, Wenger Swiss Army Leatherman, BUILT NY, Zwilling Henckels, and Wusthof.
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A BBB Accredited Business since 05/11/2004
BBB has determined that Swiss Knife Shop meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Swiss Knife Shop's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||1|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Swiss Knife Shop
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|12/30/2015||Advertising / Sales Issues | Read Complaint Details|
Final Consumer Response
|03/17/2015||Problems with Product / Service | Read Complaint Details|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Keith Thompson (CEO) Kathleen Thompson (Owner)
Number of Employees
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: ClosedSun: Closed
Alternate Business NamesWalnut Hill Marketing, LLC
Industry TipsOnLine Purchases -- How To Return
Photos & Videos
Map & Directions
Map & Directions
Address for Swiss Knife Shop
10 Northern Blvd.
Amherst, NH 03031