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          Key Heating & Air Conditioning, Inc. has 1 locations, listed below.

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            Business ProfileforKey Heating & Air Conditioning, Inc.

            Heating and Air Conditioning
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.95/5stars

            Average of 56 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/19/1993

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Key Heating & Air Conditioning, Inc. is a full service HVAC service and installation company offering 24/7 emergency service and expert HVAC installations of all the latest heating & cooling technology.

            Products & Services

            24/7 Service Installation
            Service Membership Programs
            Geothermal
            Ductless Heat Pumps
            AC & Gas, Oil, Furnaces, Boilers
            Water Heaters
            Indoor Air Quality Products
            Communicating Thermostats
            Custom Sheet Metal Fabrication
            Solar
            Energy Star Cert

            Business Details

            BBB File Opened:
            10/12/1993
            Years in Business:
            34
            Business Started:
            1/1/1990
            Business Incorporated:
            1/1/1990
            Accredited Since:
            11/19/1993
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of GFE0700825 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 7/31/2024.

            These agencies may include:

            NH Department of Safety - Division of Fire Safety

            33 Hazen Drive

            Concord NH 03305

            (603) 223-4289

            https://www.nh.gov/safety/divisions/firesafety/

            BBB records show a license number of MBE0900319 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 12/31/2025.

            These agencies may include:

            NH Department of Safety - Division of Fire Safety

            33 Hazen Drive

            Concord NH 03305

            (603) 223-4289

            https://www.nh.gov/safety/divisions/firesafety/

            Type of Entity:
            Corporation
            Business Management
            • Mr. Jonathan Sherrill, President
            • Ms. Marie Mango, General Manager
            Contact Information

            Principal

            • Mr. Jonathan Sherrill, President

            Customer Contact

            • Mr. Jonathan Sherrill, President
            • Ms. Marie Mango, General Manager
            Additional Contact Information

            Fax Numbers

            • (603) 772-0947
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/16/2024

            Complaint Type:
            Guarantee/Warranty Issues
            Status:
            Answered
            Contacted business in September regarding an LG minisplit that had lost pressure. They stated they could repair. They finally came about a month later to troubleshoot the issue. About two months after I originally contacted them they stated they could not actually repair LG minisplits. No other HVAC company will accept their troubleshooting results. Therefore, they have no value and I have paid for service performed under the false pretenses of being lead to believe they could actually repair the system.
            Read More

            Customer Reviews

            56 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Max B

            02/20/2024

            Mike W*** did an excellent job. He had to give me bad news — that I needed a new boiler. But he explained everything to me in layman terms, and outlined for me how a team of people will come and replace the dying boiler. He also suggested that I check the area for any water leak, and how to turn off the system if water becomes evident. Mike worked on our last major project last year, and he continues to be courteous and straight forward in explaining things. He is an excellent representative of your company. Thank you. *** ******

            Local BBB

            BBB Serving New Hampshire

            BBB Reports On

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