BBB Accredited Business since 07/14/2010
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company provides wood pellet and biomass fuel distribution and sales.
Request a Quote
A BBB Accredited Business since 07/14/2010
BBB has determined that WoodPellets.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised WoodPellets.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on WoodPellets.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Limited Liability Corporation
Contact InformationPrincipal: Timothy Loucks (CEO)Customer Contact: Brigitte Thompson (Controller) Joy Schmidt (Customer Service Mgr)
Number of Employees
Firewood, Stoves-Wood, Coal, Etc., Wood Products - Sawdust & Shavings, Animal Health Products