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BBB Accredited Business since 07/14/2010

WoodPellets.com

Phone: (800) 735-5387Fax: (603) 623-1163View Additional Phone Numbers2 Bedford Farms Drive, Suite #204, BedfordNH 03110-6525View Additional Email AddressesView Additional Web Addresses

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Description

This company provides wood pellet and biomass fuel distribution and sales.

BBB Accreditation

A BBB Accredited Business since 07/14/2010

BBB has determined that WoodPellets.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised WoodPellets.com's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 07/09/2008Business started: 01/24/2006Business started locally: 08/06/2006
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Timothy Loucks (CEO)Customer Contact: Joy Schmidt (Customer Service Mgr) Brigitte Thompson (Controller)
Number of Employees

35

Business Category

Firewood, Stoves-Wood, Coal, Etc., Wood Products - Sawdust & Shavings, Animal Health Products

Alternate Business Names
American Biomass Distribution, LLC, American Biomass Transportation, Pelletsales.com
Industry Tips
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