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      Country
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          Find a Location

          Fire N' Stone has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Fire N' Stone

              539 Laconia Rd Tilton, NH 03276-5326

              BBB Accredited Business
            • Fire N' Stone

              11 S Main St Unit 200 Concord, NH 03301-4846

              BBB Accredited Business

            Business ProfileforFire N' Stone

            Chimney Repair
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/16/2010

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            The business offers custom stone and chimney service.

            Products & Services

            Napoleon Stoves/Fireplaces
            Regency Stoves/Fireplaces
            Hampton Stoves/Fireplaces
            Forever Flex Chimney Lining Systems
            Armor Flex Chimney Lining Systems
            Ventis Class A Chimney Systems/Stove Pipe
            Cultured and Natural Stone
            And Much More..

            Business Details

            This is a multi-location business.

            Find a Location

            Fire N' Stone has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Fire N' Stone

                539 Laconia Rd Tilton, NH 03276-5326

                BBB Accredited Business
              • Fire N' Stone

                11 S Main St Unit 200 Concord, NH 03301-4846

                BBB Accredited Business
              BBB File Opened:
              6/4/2009
              Years in Business:
              46
              Business Started:
              1/11/1978
              Business Started Locally:
              6/4/2009
              Accredited Since:
              6/16/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of GF1507931 for this business, issued by NH Department of Safety - Division of Fire Safety. The expiration date of this license is 9/30/2025.

              These agencies may include:

              NH Department of Safety - Division of Fire Safety

              33 Hazen Drive

              Concord NH 03305

              (603) 223-4289

              https://www.nh.gov/safety/divisions/firesafety/

              Type of Entity:
              Sole Proprietorship
              Alternate Business Name
              • SAF Fire N' Stone, LLC
              Business Management
              • Ms. Sarah Farruggia, Owner/Manager
              • Mr. Kevin Ingalls, Service Technician
              Contact Information

              Principal

              • Ms. Sarah Farruggia, Owner/Manager

              Customer Contact

              • Ms. Sarah Farruggia, Owner/Manager
              • Mr. Angelo Farruggia, Owner
              • Mr. Kevin Ingalls, Service Technician
              Additional Contact Information

              Fax Numbers

              • (603) 737-1300
                Primary Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/11/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I initially reached out to a different service provider ******** *******. They came out and provided a free inspection as well as an estimate to repair our chimney. Angelo of Saf Fire N Stone was confident he could use inspection report from ******** ******* since he had familiarity with the owners. I was impressed by Angelo's knowledge and responsiveness so I elected to go with his company over ******** *******. Fire N Stone completed the exterior work so I thought then it would be prudent for them to do a chimney sweep and inspection. The young inspector failed to identify several tiles in the flue that were failing. This was discovered by Kevin who had come to the property several weeks later to make repairs but couldn't because of the extent of the disrepair that was overlooked by their inspector. Kevin advised a stainless steel liner would be needed since the old ceramic tiles could not be repaired. A quote to install was sent for over 7k so I decided to seek a second opinion. Brian G******** is a 30+ year veteran in the chimney and fireplace industry. Brian came to my house and spent 2.5 hours inspecting the fireplace and chimney. He was appalled that neither ******** ******* or Fire N Stone mentioned in their inspection reports that the firebox was severely deteriorated. Per Brian, because of the safety hazard it would pose, the firebox would have to be removed before he or any other company could install a modular fireplace and stainless steel liner. Also per Brian, the damper that Fire N Stone installed would not have the clearance it would need to open fully once the stainless steel liner was installed. In essence, Angelo relied on another company's inspection report and because ******** ******* made an oversight on the damaged flue tiles (as did Fire N Stone after the fact), I spent money on a damper that is not viable.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Serving New Hampshire

              BBB Reports On

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