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In Concord, NH

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This Business is not BBB Accredited

Pine Acres RV Resort

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(603) 895-202374 Freetown Road, RaymondNH 03077http://www.pineacresrvresort.com/

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Description

Campground/RV Resort

BBB Accreditation

Pine Acres RV Resort is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Pine Acres RV Resort's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Additional Information

top
BBB file opened: 07/17/2008Business started: 02/11/2005
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Jen Horrigan (Project Manager) Kerri Moser (Customer Care)
Business Category

Campgrounds & RV Parks

Products & Services

Campground which includes amenities such as waterslides, playgrounds, general store, laundromat, canoe and paddle boat rentals,etc.

Refund and Exchange Policy

Cancellation Policy

Cancellations for the following are nonrefundable and are not eligible for a camping credit:
1) Seasonal reservations
2) Holiday weekends
For cancellations 48 hours or more before check-in, deposit will be returned as a camping credit less a $50.00 processing fee.
For cancellations less than 48 hours before check-in, deposit will be forfeited.

Cancellation Policy with Assurance Cancellation Protection

For cancellations 48 hours or more before check-in, deposit will be refunded less a $25.00 processing fee.
For cancellations less than 48 hours before check-in, deposit will be forfeited.

Industry Tips
Summer Camp Programs
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