BBB Accredited Business since 03/09/2001
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A BBB Accredited Business since 03/09/2001
BBB has determined that Federal Savings Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Federal Savings Bank's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Federal Savings Bank
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Complaint Breakdown by ResolutionAbout Complaint Details
|10/04/2013||Billing / Collection Issues | Read Complaint Details|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:NH Banking Department
64B Old Suncook Rd
Concord, NH 03301-5151
BBB records show a license number of 903997 for this company, issued by NH Banking Department. Their web address is http://www.nh.gov/banking/. This is the banks Charter number.Type: Bank - Chartered
Contact InformationPrincipal: Kelly Glennon (Marketing Director) Donald Hatt (President) Judy Lovely (Vice President/Human Resources)
Number of Employees
Products & Services
This firm offers personal services, competitive deposits & loan rates, and a wide array of investment options for individuals and businesses.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
Map & Directions
Map & Directions
Address for Federal Savings Bank
633 Central Ave
Dover, NH 03820