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          Alpha & Omega Towing & Repair, LLC has 1 locations, listed below.

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            Business ProfileforAlpha & Omega Towing & Repair, LLC

            Auto Repair

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers auto repair services.

            Business Details

            BBB File Opened:
            2/14/2008
            Years in Business:
            17
            Business Started:
            6/22/2006
            Business Incorporated:
            2/10/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of A1539 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            BBB records show a license number of 3143 for this business, issued by New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            These agencies may include:

            New Hampshire Division of Motor Vehicles Dealer/Inspection Desk

            23 Hazen Dr

            Concord NH 03305

            (603) 227-4120

            https://www.nh.gov/safety/divisions/dmv/

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • IMN Auto / A2Z Extreme Customs
            • C & F Towing, LLC
            Business Management
            • Ms. Kim Collins, Managing Member
            Contact Information

            Principal

            • Ms. Kim Collins, Managing Member

            Customer Contact

            • Ms. Kim Collins, Managing Member
            Additional Contact Information

            Fax Numbers

            • (603) 606-1970
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/17/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            On 2/12/22, my car was towed from my apartment parking lot despite me having a parking sticker on my back window. Due to weather changes, this sticker apparently fell but was still right there on the back dashboard, not even on the seat but right there on the dashboard. They stole my car from the lot. None of their online websites have the correct address. Every website, even when clicking their company to pick on here, says Maple St. When I drove there to get my car, they laughed at me for having the wrong address. I informed them they towed my card despite having a sticker and they laughed, stated "you didn't have a sticker", and hung up on me, not giving me the address to my car and withholding my car from me for hours. I called the police to get the address and they told me I would have to wait until Sunday (it was only 1pm) and all of their websites say they are open all day. I got my apartment complex involved and Alpha and Omega towing company informed them they were open all day as well but did not let me get my car until 6:15pm at night after dealing with their disrespect all day. Then they charged me $205 ($40 for being after hours, even though I tried to get it all day). I should be reimbursed, at least the $40 for after hours and they should be forced to update any and all websites. They were disrespectful, stole my property, and then held it for 8 hours not allowing me access to it. I had to get my apartment complex and the police involved and they still charged me $205.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Cheryl C

            1 star

            07/21/2023

            I came to visit my sister @930pm to sleepover to leave early next morning for a family gathering in Wakefield I wools next day thought my car was stolen when in fact it was towed by Alpha Omega 4 hrs later@ 145am I was charged $425 I will fight this injustice and I want to be reimbursed for my inconvenience and ruined vacation

            Local BBB

            BBB Serving New Hampshire

            BBB Reports On

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