BBB Business Review
Is this your Business?BBB Accredited Business since 01/01/2009
AutoServ Dealerships
Find a LocationPhone: (800) 491-9469Fax: (603) 528-1943View Additional Phone Numbers29 Laconia Road, Belmont, NH 03220www.autoserv.bizView Additional Web Addresses
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BBB Accreditation
A BBB Accredited Business since 01/01/2009
BBB has determined that AutoServ Dealerships meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered AutoServ Dealerships' rating include:
- Length of time business has been operating.
Factors that raised AutoServ Dealerships' rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Problems with Product / Service | 1 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Limited Liability Corporation
Contact Information
Principal: Donna Gaudet Hosmer (Legal Representative of AutoServ)Customer Contact: JoAnne Whitticom (Accounts Payable) Paul Gaudet, Sr (President)Number of Employees
12
Business Category
Auto Dealers-New Cars
Products & Services
This company offers the sale of automobiles.
Alternate Business Names
AutoServ of Laconia, AutoServ Buick Pontiac GMC, DJ Gaudet LLCIndustry Tips
Car, Tips on Buying a NewBuying a New Car
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers
LocationsX
2 Locations
-
29 Laconia Road
Belmont, NH 03220(800) 491-9469
(800) 393-1523Directions -
PO Box 229
Tilton, NH 03276Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Concord, NH. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*AutoServ Dealerships is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
BBB began including complaint response text in BBB Business Reviews on March 20, 2013.
BBB reports the complaint response text for all reportable complaints against a business.
Industry Tips for Auto Dealers-New Cars
Car, Tips on Buying a NewBuying a New Car
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
VIN Cloning Swindles Luxury Car Buyers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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