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          State Street Discount has 1 locations, listed below.

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            Business ProfileState Street Discount

            Major Appliance Dealers
            BBB accredited business

            Contact Information

            3613 Lafayette Rd

            Portsmouth, NH 03801-6008

            Get Directions
            Visit Website
            (603) 436-7047

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            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/24/1994

            Years in Business: 66

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            State Street Discount has been an appliance and televsion/home audio retailer in Portsmouth, NH since 1958. The store first opened in downtown Portsmouth, moving to its Route 1 location in 1986 adding more space for displays as the business grew.

            Products & Services

            State Street Discount offers its customers competitive pricing on major appliances and vacuum cleaners as well as televisions, home audio and related products. Its showroom consists of 14,000 sq ft of full kitchen displays and home theater rooms.

            Business Details

            Location of This Business
            3613 Lafayette Rd, Portsmouth, NH 03801-6008
            BBB File Opened:
            8/16/1990
            Years in Business:
            66
            Business Started:
            1/1/1958
            Business Started Locally:
            1/1/1958
            Business Incorporated:
            1/1/1968
            Accredited Since:
            3/24/1994
            Type of Entity:
            Corporation
            Alternate Business Name
            • State Street Discount House, Inc
            Business Management
            • Mr. Gary Levy, President
            Contact Information

            Principal

            • Mr. Gary Levy, President

            Customer Contact

            • Mr. Greg Bell, Manager of Operations
            • Ms. Lori Risman, Controller
            • Mr. Gary Levy, President
            Additional Contact Information

            Fax Numbers

            • (603) 436-7052
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/19/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a really expensive ($8,000) Thermidorian stove/oven from State Street Discount, and just after the warranty expired, the oven stopped working. Is there any remedy?
            Read More
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Amit J

            01/01/2024

            Bought a washing machine in 2019 Still under warranty which I purchased Washing machine is giving drum trouble Called state street discount and no one is helping despite multiple phone calls and keep asking us to call a company They are giving us date for appraisal 6 weeks out !! Really , they expect us not to have a washer in house for 6 weeks plus Help if you can

            State Street Discount Response

            01/05/2024

            We do not have an invoice under your name for a washer and our system goes back quite far. We searched every possible way with your last name. We only found 2 microwaves in 2015 and one was returned. I did leave a voicemail at the number found on that invoice to try to help but haven't gotten a return call from you yet. If you called us as the complaint states, we would have simply given a 3rd party servicer to contact to be helpful since the unit would likely be out of manufacturer warranty. If there is an extended warranty still in effect, we would have given the phone number and contract number. The contract sent to the customer by the warranty company would explain how to obtain service directly as well. I did notice the email on this complaint and also sent an email to try to help.

            State Street Discount Response

            01/08/2024

            We did get an email from **** stating that it may be under a different name. ******* ********* We found the invoice and directed the customer via email on how to obtain service with phone number to the warranty company and contract numbers for the washer and dryer. Let me be clear that this is supposed to be done by the customer and they are sent contracts and information directly from this 3rd party warranty company. If we had the correct name given to us originally this would have been an easy situation.
            Read 1 More Customer Review

            Local BBB

            BBB Serving New Hampshire

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            BBB Reports On

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