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In Concord, NH

BBB Business Review

BBB Accredited Business since 07/19/2013

Glenn's Appliance & More

(603) 641-0334545 Hooksett Rd, Unit 17, Maple Tree Mall, ManchesterNH 03104View Additional Web Addresses

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Description

Glenn's Appliance & More sells New Major Home appliances, provides In-Home and In-Shop Appliance repair, and sells Factory Authorized Appliance Parts. Small Appliances are also repaired, in-shop only.

BBB Accreditation

A BBB Accredited Business since 07/19/2013

BBB has determined that Glenn's Appliance & More meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Glenn's Appliance & More's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Industry Comparison| Chart

Appliances-Major-Dealers, Appliances-Small-Service & Repair, Appliances - Major - Service & Repair, Appliances-Small-Supplies & Parts, Appliances-Major-Parts & Supplies

Additional Information

top
BBB file opened: 08/06/2007Business started: 01/01/1995
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity

Limited Liability Corporation

Business Management
Principal: Glenn Krull (Managing Member)
Contact Information
Donna Wilczek (Office Manager)
Number of Employees

5

Business Category

Appliances-Major-Dealers, Appliances-Small-Service & Repair, Appliances - Major - Service & Repair, Appliances-Small-Supplies & Parts, Appliances-Major-Parts & Supplies

Products & Services

Glenn's Appliance & More sells New Major Home appliances, In-Home and In-Shop Appliance repair, as well as Factory Authorized Appliance Parts. Small Appliances are also repaired, in-shop only.

Hours of Operation
Mon: 10:00 AM to 06:00 PMTue: 10:00 AM to 06:00 PMWed: 10:00 AM to 06:00 PMThu: 10:00 AM to 06:00 PMFri: 10:00 AM to 06:00 PM
Service Area

Greater Manchester

BBB Program Participation
This company participates in the BBBOnLine Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.
Industry Tips
Getting Your TV/VCR Repaired

Photos & Videos

Photographs

Select a thumbnail below to view the full-size image.

2 Photos

Map & Directions

Map & Directions

Address for Glenn's Appliance & More

545 Hooksett Rd, Unit 17

Manchester, NH 03104

To | From

LocationsX

1 Locations

  • 545 Hooksett Rd, Unit 17
    Maple Tree Mall 

    Manchester, NH 03104

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Concord, NH. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Glenn's Appliance & More is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on April 1, 2013.

BBB reports the complaint response text for all reportable complaints against a business.

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Industry Tips for Appliances-Major-Dealers

Getting Your TV/VCR Repaired
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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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