BBB Business Review

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BBB Accredited Business since 05/15/1997

Al Terry Plumbing & Heating, Inc.

Phone: (603) 428-3573Fax: (603) 485-5323View Additional Phone Numbers1776 Hooksett Road, HooksettNH 03106

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Description

This company offers residential and
commercial plumbing & heating services.

BBB Accreditation

A BBB Accredited Business since 05/15/1997

BBB has determined that Al Terry Plumbing & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Al Terry Plumbing & Heating, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 5 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

5 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service3
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on Al Terry Plumbing & Heating, Inc.

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 05/06/1997Business started: 01/01/1979
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Plumbers Board, State of New Hampshire
2 Industrial Park Drive
Concord, NH 03302-1386
(603) 223-4289
http://www.state.nh.us/plumbing/

Division of Fire Safety
33 Hazen Drive
Concord, NH 03305
(603) 223-4289
http://www.nh.gov/safety/divisions/firesafety/

BBB records show a license number of 2694 for this company, issued by Plumbers Board, State of New Hampshire. Their web address is http://www.state.nh.us/plumbing/. The expiration date of this license is 05/31/2017.

Type: Plumber - Master

BBB records show a license number of MBE0000242 for this company, issued by Division of Fire Safety. Their web address is http://www.nh.gov/safety/divisions/firesafety/. The expiration date of this license is 01/31/2018.

Type: Gas & Plumbing Mechanical Business Entity License

Contact Information
Principal: Michael Terry (President)
Number of Employees

52

Business Category

Air conditioning & Heating Contractors - Residential, Gas Appliances - Service, Installation, Repair, Plumbing Contractors


Customer Review Rating plus BBB Rating Summary

Al Terry Plumbing & Heating, Inc. has received 5.0 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.