Columbus, Georgia – October 7, 2013 – BBB has received several complaints from consumers who received phone calls from individuals who state that they are Microsoft Support employees. They “alert” the victim that their computer is uploading viruses to the server. They wish for you to provide them with your computer information so that they can remotely access it and get rid of the problem for you. Sometimes they will even ask you to go to a website, such as www.win32.us, as “proof” of their legitimacy.
Of course, nothing can be further from the truth. This is the return of an old scam. The scammers are trying to get you to provide them with remote access to your computer so that they can get hold of all your private information located on your hard drive (such as saved documents, scans, pictures, etc.) and possibly even logins and passwords to various sites that you might be storing there as well.
If you receive a phone call such as this, BBB advises you to:
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Contact BBB serving East Alabama, West and Southwest Georgia at (706) 324-0712