How to Stop Unsolicited Mail, Email, Phone Calls and More

Take Charge of Your Mail, Email, and Phone Calls

Whether you want to go "green" and reduce paper waste or simply wish to have dinner in peace, the tips below will help you in your quest. The BBB wants to remind consumers that there are ways to stop telemarketing calls, credit card offers and much more:

Direct Marketers


 The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website. You can register your home or mobile phone for free.


 The Direct Marketing Association's (DMA) Mail Preference Service (MPS) lets you opt out of receiving unsolicited commercial mail from many national companies for five years. When you register with this service, your name will be put on a "delete" file and made available to direct-mail marketers and organizations. This will reduce most of your unsolicited mail. However, your registration will not stop mailings from organizations that do not use the DMA's Mail Preference Service.


 The DMA also has an Email Preference Service (eMPS) to help you reduce unsolicited commercial emails. Registration is free and good for six years.


 To Opt out of prescreened offers of credit and insurance (credit cards, etc.)

 Through this website, you may request to:

  • Opt-Out from receiving Firm Offers for Five Years - (electronically through this website).
  • Opt-Out from receiving Firm Offers permanently - (mail Permanent Opt-Out Election form available through this website).
  • Opt-In and be eligible to receive Firm Offers. This option is for consumers who have previously completed an Opt-Out request - (electronically through this website).


To Opt out of catalogs, coupons, circulars, etc.

 Free service to opt out of catalogs, coupons, credit card offers, phone books, circulars and more.


Receiving spam text messages? DO NOT RESPOND!

Responding to the text message only confirms a working number and opens the door for more messages.


Receiving unsolicited fax communications? Do they provide a fax number to “opt out?” DO NOT USE THAT OPTION! All that does is validate your fax number and you will receive even more faxes!


Need a credit report? is the only official site explicitly directed by Federal law to provide free credit reports to consumers.

Federal law also allows you to: 

  • Get a free copy of your credit report every 12 months from each credit reporting company.
  • Ensure that the information on all of our credit reports is correct and up to date.