BBB Business Review

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This business is not BBB accredited.

Herring Pool and Supply

Phone: (334) 616-0826 Fax: (334) 616-0107 View Additional Phone Numbers 1955 N Eufaula Ave, Eufaula, AL 36027 http://www.herringpools.com


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Description

Swimming Pool Construction... inculding guinite and vinyl liner pools.  Liner replacements, equipment repair and replacement.  Repair and replacement of concrete decks.   Sale and installation of various water features for pools.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Herring Pool and Supply include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Herring Pool and Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 21, 2009 Business started: 08/23/2005 in AL Business started locally: 08/23/2005 Business incorporated 08/23/2005 in AL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Joseph P. Herring, Managing Member Mr. Phillip Herring, Sales Manager
Contact Information
Principal: Mr. Joseph P. Herring, Managing Member
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pool Enclosures Swimming Pool Equipment & Supplies Swimming Pool Service & Repair Swimming Pool Cover Sales & Service

Products & Services

Herring Pool and Supply offers the following product(s): In Ground Swimming Pools, Liquid chlorine, Pool Chemicals, Pool Salt, Swimming Pool Enclosures

Method(s) of Payment
Cash, check, Credit Cards (Visa and Master Charge Only)
Alternate Business Names
Herring Enterprises, LLC Herring Pools
Industry Tips
Swimming Pools-Above Ground Swimming Pools-In Ground
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.