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BBB Accredited Business since

ADS Security

Phone: (800) 646-9879 Fax: (334) 749-4180 1619 Thomason Dr. Ste A, Opelika, AL 36801 http://www.adssecurity.com/company/locations/auburn-home-security.aspx

Click for BBB Rating on ADS Security

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ADS Security meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for ADS Security. BBB of Middle Tennessee has the full report as that BBB handles all complaints for ADS Security.

Additional Information

BBB file opened: November 30, 2007 Business started: 12/01/2005 in AL Business started locally: 12/01/2005 Business incorporated 12/01/2005 in AL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Steve Hicks, RVP/GM
Contact Information
Principal: Mr. Steve Hicks, RVP/GM
Business Category

Security Control Equipment & System Monitors Security Systems Consultants Automation Systems & Equipment Video Equipment - Supplies & Parts Surveillance Equipment, Sales & Service Access Control Systems Fire & Smoke Alarm Systems Electronic Equipment & Supplies - Dealers Video Equipment - Sales & Rentals Automation Consultants Burglar Alarm Systems - Dealers, Monitoring & Service

Products & Services

ADS Security offers the following product(s): Security Control Equipment & System Monitors Access Control Systems, Automation Consultants, Automation Systems & Equipment, Burglar Alarm Systems - Dealers, Monitoring & Service Electronic Equipment & Supplies - Dealers Fire & Smoke Alarm Systems, Security Systems Consultants, Surveillance Equipment Sales & Service, Video Equipment - Sales & Rentals, Video Equipment - Supplies & Parts.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.