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BBB Accredited Business since


Phone: (800) 323-2266 Fax: (706) 324-2706 View Additional Phone Numbers 7521 Veterans Pkwy, Columbus, GA 31909 http://www.acom.us View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers service on all types of telephone equipment/communications/security systems.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that A-Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A-Com include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on A-Com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 13, 1972 Business started: 01/01/1972 in GA Business started locally: 01/01/1972 Business incorporated 01/01/1972 in GA
Type of Entity


Business Management
Mr. Wayne Beck, President/CEO
Contact Information
Principal: Mr. Wayne Beck, President/CEO
Business Category

Security Control Equipment & System Monitors Telephone Equipment & Systems Service & Repair Telephone Communications Telephone Equipment & Systems Dealers Burglar Alarm Systems - Dealers, Monitoring & Service

Products & Services

A-Com sells the following brand(s): Alcatel-Lucent Enterprise, IWATSU, NEC Authorized Dealer, Panasonic, Samsung

A-Com offers the following product(s): Burglar Alarms, Monitoring Service, Security Systems, Telecommunications products using IP and digital phone systems, paging and background music, intercom and call recording systems and automated attendant services., Telephone Equipment Systems Service & Repair

Alternate Business Names
A-COM Integrated Solutions A-Com Protection Services ACom

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.