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BBB Business Review

BBB Accredited Business since 3/20/1987

The Family Center

Additional Locations

Phone: (706) 327-3238 Fax: (706) 327-5750 1350 15th Ave, Columbus, GA 31901 http://www.cccs-wga.com

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Description

This company offers out-patient counseling services, budget and money management counseling, debt repayment plans, mentoring programs.

BBB Accreditation

A BBB Accredited Business since 3/20/1987

BBB has determined that The Family Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Family Center include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: September 05, 1986 Business started: 01/01/1909 in GA
Type of Entity

Charity/NonProfit

Business Management
Ms. Kibby Taylor, Director Fam/Personal Counc. Ms. Lisa Scrivner, CEO Ms. Melissa Fleshman, Human Resources
Contact Information
Principal: Ms. Melissa Fleshman, Human Resources
Business Category

Marriage, Fam, Child, Ind Counselors Social Service Organizations Credit & Debt Counseling

Products & Services

The Family Center offers the following product(s): Counseling - Marriage, Family, Debt.

Alternate Business Names
Big Brothers Big Sisters CCCS Consumer Credit Counseling Service of West Georgia / East Alabama Family Center Inc, The The Family Center of Columbus, Inc. Family Counseling of Columbus
BBB Program Participation

Military Marketplace
This company is a participant in the BBB's "Military Marketplace Code of Ethics" program.  The program is provided by the Bureau as a specific effort to ensure a "Fair and Honest" marketplace for members of the United States Military and their families. 

Industry Tips
Credit Cards-Liability of Consumer Credit Counseling Organizations
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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