BBB Business Review

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BBB Accredited Business since

Matt Orr, State Farm Agent

Phone: (706) 882-0046 Fax: (706) 882-6207 14 N. LaFayette Square, LaGrange, GA 30240 View Additional Email Addresses

Click for BBB Rating on Matt Orr, State Farm Agent

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Matt Orr, State Farm Agent meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Matt Orr, State Farm Agent. BBB of Central Illinois has the full report as that BBB handles all complaints for Matt Orr, State Farm Agent.

Additional Information

BBB file opened: June 26, 2012 Business started: 07/01/1997 in GA Business started locally: 07/01/1997 Business incorporated 09/14/2000 in GA
Type of Entity


Business Management
Mr. Matthew G. Orr, Agent/Owner
Contact Information
Principal: Mr. Matthew G. Orr, Agent/Owner
Business Category

Insurance Agency Insurance - Auto Insurance - Homeowners Insurance - Property

Products & Services

Matt Orr, State Farm Agent sells the following brand(s): State Farm Insurance

Matt Orr, State Farm Agent offers the following product(s): Insurance - Home, Auto, and Property

Industry Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.