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BBB Accredited Business since

Okinus, Inc.

Additional Locations

Phone: (229) 294-4575 Fax: (229) 294-0441 View Additional Phone Numbers 147 W Railroad St S, Pelham, GA 31779 View Additional Email Addresses http://www.okinus.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We provide a no credit check lease purchase option, for consumers wishing to purchase furniture from furniture stores in their area.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Okinus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Okinus, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 83 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

83 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 56
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 22
Total Closed Complaints 83

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Okinus, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 14, 2010 Business started: 11/18/2004 in GA Business started locally: 11/18/2004 Business incorporated 11/18/2004 in GA
Type of Entity

Corporation

Business Management
Ms. Lisa Caraway, Mgr.
Contact Information
Customer Contact: Lisa Caraway, Director of Human Relations, Manager
Principal: Ms. Lisa Caraway, Mgr.
Business Category

Furniture Rent & Lease Credit Services

Products & Services

Okinus, Inc. offers the following product(s): Credit Services, Financial Services

Alternate Business Names
Okinus Credit Solutions Quality Time of Georgia
Industry Tips

The following comments provide general information for consumers and do not necessarily reflect the practices or record of any particular company.

Contracts are legal documents designed to protect the consumer and the business involved. A contract allows the business to define the extent of its obligation while committing the consumer to the price to be paid once specifications are met. It also provides reasonable assurance that the product or service will be received for the price and time constraints agreed upon.

Once a contract is signed, it generally cannot be changed or broken unless both parties agree. To protect yourself read and understand the contract before you sign. The time to change the agreement is prior to signing it.

Be wary of vaguely worded provisions, exclusions or limitations. Request confusing or ambiguous statements be deleted or clarified. Do not be pressured into signing a contract. Keep a copy of the signed contract. Have all oral promises put in writing. All parts of the contract should be completed before you sign. Never sign a blank contract. In some cases, have it reveiwed by legal counsel.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.