BBB Business Review
BBB Accredited Business since
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Home Instead Senior Care is a community-based service that provides seniors with in-home care of a non-medical nature. These type services include, but are not limited to: companionship, transportation, medication reminders, light housekeeping, laundry, grocery shopping and other errands, respite care, meal preparation, and all personal care assistance (bathing, dressing, grooming, total care for the bed-bound). Our Caregivers are all trained, bonded and insured, having met our extremely high standard of employment (6 references, criminal and DMV backgrounds, drug testing - pre-employment and random).
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A BBB Accredited Business since
BBB has determined that Home Instead Senior Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Home Instead Senior Care include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Joan B. Lasseter, Managing Member Mrs. Bridget L Sager, Co-owner
Elderly/Senior Specialty Services
Products & Services
Home Instead Senior Care offers the following product(s): This in home senior care offers caregiving to alzheimers clients. They offer companionship, transportation, and light housekeeping.
Method(s) of PaymentWhile most of our clients are private pay, we also work with most Long Term Care Insurance companies and the VA.
We accept most major credit cards and also, some of our clients prefer our ACH account debiting.