BBB Business Review

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BBB Accredited Business since

Family Dentistry of Columbus, PC

Phone: (706) 563-5516 Fax: (706) 563-5575 3408 University Ave Ste B, Columbus, GA 31907

BBB Business Reviews may not be reproduced for sales or promotional purposes.


comprehensive family dentistry.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Family Dentistry of Columbus, PC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Family Dentistry of Columbus, PC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: January 23, 1984 Business started: 01/01/1975 in GA Business started locally: 01/01/1975 Business incorporated 01/01/1975 in GA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

237 Coliseum Dr, Macon GA 31217
Phone Number: (478) 207-1680
Fax Number: 478-207-1685

Type of Entity

Professional Corp.

Business Management
Dr. Jay Polk , D,M,D/President Dr. Thomas Parker, D.M.D.
Contact Information
Principal: Dr. Jay Polk , D,M,D/President
Business Category

Dentists Dentistry - Children Dentistry - Cosmetic Dentist - Dental Implants

Products & Services

Family Dentistry of Columbus, PC offers the following product(s): Bleaching, Bonding, Bridges, Extractions, Implants, Nitrous Oxide, Oral Surgery, Porcelain Crowns, Root Canals, Tooth Colored Fillings

Method(s) of Payment
Cash, Check, Visa, MasterCard, Discover, American Express, Care Credit
Alternate Business Names
Jay Polk D.M.D. Thomas Parker D,M,D,

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.