BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

CarePoint Resources

Phone: (877) 242-2527 PO Box 805, Opelika, AL 36803 http://www.carepointresources.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

At CarePoint Resources, we're making a difference! Our CPR and safety training turns families, co-workers and average citizens into life-savers. The experienced educators at CarePoint are focused on equipping you, and those around you, with the know-how and skills needed to respond during an emergency. We are a proud provider of American Heart Association and ASHI training in First Aid,CPR, AED, Bloodborne Pathogens, Babysitting Safety in addition to Basic and Advanced Life Support classes for healthcare providers. Our service area includes locations in and around the cities of Pensacola, FL; Montgomery, AL; Auburn, AL;Birmingham, AL. We are sure you will find our services provide peace-of-mind, a safer work environment and a better equipped community.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CarePoint Resources meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CarePoint Resources include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CarePoint Resources
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 19, 2011 Business started: 01/01/2007 in AL Business started locally: 01/08/2010
Type of Entity

Sole Proprietorship

Business Management
Mr. Randal Boone, Owner
Contact Information
Principal: Mr. Randal Boone, Owner
Business Category

CPR Training & Certification First Aid Instruction First Aid Supplies

Products & Services

CarePoint Resources sells the following brand(s): American Diagnostic Corporation, Philips

CarePoint Resources offers the following product(s): American Heart Association CPR classes, first aid classes, Phillips AED Defibrillator Distributor., Philips HeartStart FRx Defibrillator, Philips HeartStart OnSite Defibrillator

BBB Program Participation

Military Marketplace
This company is a participant in the BBB's "Military Marketplace Code of Ethics" program.  The program is provided by the Bureau as a specific effort to ensure a "Fair and Honest" marketplace for members of the United States Military and their families. 

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.