BBB Business Review

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BBB Accredited Business since

American Finance-Albany

Fax: (229) 436-2498 2416 Dawson Rd Ste 1, Albany, GA 31707 ! There is an alert on American Finance-Albany !

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Finance-Albany meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Finance-Albany include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

 The BBB has been made aware that this company has become a victim of "name-jacking." Victims of the scam told us that they search online for a loan (the websites they visit are often phishing websites that are set up just for this purpose). Once they apply for the loan online, they get a phone call from a man stating that he is an employee of American Finance and that applicant has been approved for a loan. He then proceeds to tell the victim that in order to receive the loan he/she must place an x-amount of dollars on a pre-paid card and give him the PIN of that card. Needless to say that the moment the victim gives him the PIN, the funds are gone and no loan is forth coming. We firmly suggest to all loan seekers to visit a trusted financial institution in person when applying for a loan or to go directly to a known financial institution's website to do so. Also keep in mind that a reputable company will not ask you to pre-pay any fees, particularly not via a pre-paid card.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Finance-Albany
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 27, 1993 Business started: 01/01/1960 in GA Business started locally: 01/01/1960 Business incorporated 01/01/1960 in GA
Type of Entity


Business Management
Mr. Charles M. Jones III, President Ms. Brenda McLeod, Manager
Contact Information
Principal: Mr. Charles M. Jones III, President
Customer Contact: Ms. Brenda McLeod, Manager
Business Category

Consumer Finance & Loan Companies


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.