BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that American Finance-Albany meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for American Finance-Albany include:
- Length of time business has been operating
- No complaints filed with BBB
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Additional Complaint Information
The BBB has been made aware that this company has become a victim of "name-jacking." Victims of the scam told us that they search online for a loan (the websites they visit are often phishing websites that are set up just for this purpose). Once they apply for the loan online, they get a phone call from a man stating that he is an employee of American Finance and that applicant has been approved for a loan. He then proceeds to tell the victim that in order to receive the loan he/she must place an x-amount of dollars on a pre-paid card and give him the PIN of that card. Needless to say that the moment the victim gives him the PIN, the funds are gone and no loan is forth coming. We firmly suggest to all loan seekers to visit a trusted financial institution in person when applying for a loan or to go directly to a known financial institution's website to do so. Also keep in mind that a reputable company will not ask you to pre-pay any fees, particularly not via a pre-paid card.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Charles M. Jones III, President Ms. Brenda McLeod, Manager
Consumer Finance & Loan Companies