BBB Business Review
BBB Accredited Business since
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Manufacturer & distributor of charcoal and barrel grills, turkey fryers, smokehouses, and cargo carriers.
A BBB Accredited Business since
BBB has determined that Masterbuilt Manufacturing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Masterbuilt Manufacturing include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 15 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||15|
Type of Entity
Business ManagementMr. Don McLemore, Vice President
Commercial Products Manufacturers Cargo & Freight Containers Barbecue Equipment & Supplies
Products & Services
Masterbuilt Manufacturing offers the following product(s): Auto & RV Luggage & Cargo Carriers, Grilling & Cooking Accessories, Turkey Fryer, Grills, & Smokers,
Alternate Business NamesMasterbuilt Mfg. Inc.
BBB Program Participation
This company is a participant in the BBB's "Military Marketplace Code of Ethics" program. The program is provided by the Bureau as a specific effort to ensure a "Fair and Honest" marketplace for members of the United States Military and their families.