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BBB Accredited Business since


Phone: (706) 653-1388 Fax: (706) 653-1323 View Additional Phone Numbers 2821 Harley Ct Ste 100, Columbus, GA 31909 http://www.adt.com

Click for BBB Rating on ADT, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers burglar alarms & monitoring, fire alarms, closed circuit TV, card access systems

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ADT, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for ADT, LLC. BBB of Southeast Florida & the Caribbean has the full report as that BBB handles all complaints for ADT, LLC.

Additional Information

BBB file opened: March 30, 1987 Business started: 01/01/1874 in GA Business started locally: 01/01/1874 Business incorporated 01/01/1956 in GA
Type of Entity


Business Management
Mr. Tony Lee, General Manager
Contact Information
Principal: Mr. Tony Lee, General Manager
Business Category

Burglar Alarm Systems - Dealers, Monitoring & Service Security Control Equipment & System Monitors Medical Alarms Fire & Smoke Alarm Systems

Alternate Business Names
ADT Security Services, Inc.
System Wide Accredited Business

ADT, LLC, at its headquarters and all its company-owned locations throughout the United States OR Canada is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since March 11, 2013.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.