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East AL, West & Southwest GA

BBB Business Review

BBB Accredited Business since

Columbus Bank & Trust-Main Office

Additional Locations

Phone: (706) 649-2002 1148 Broadway, Columbus, GA 31901

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbus Bank & Trust-Main Office meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Columbus Bank & Trust-Main Office include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 14 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

14 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 14

Additional Complaint Information



Reason for this Rating Include:

Government action(s) against business.
See Government Action Section Below for more information.

Additional Information

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BBB file opened: October 01, 1967 Business started: 04/01/1889 in GA Business started locally: 04/01/1889 Business incorporated: 04/01/1889 in GA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

BANKING COMMISSIONER-GEORGIA
2990 BRANDYWINE RD, SUITE 200, ATLANTA GA 30341
http://dbf.georgia.gov
Phone Number: 1-888-986-1633

Type of Entity

Corporation

Business Management
Mr. William R. Blanchard, President
Contact Information
Principal: Mr. William R. Blanchard, President
Related Businesses
Columbus Bank & Trust-Main Office Columbus Bank & Trust-North Highland Columbus Bank & Trust-Wynnton
Business Category

Banks Credit Cards & Plans Credit Cards & Plans

Products & Services

Columbus Bank & Trust-Main Office offers the following product(s): Banking Services, Loans

Alternate Business Names
CB&T-10th Street Office CB&T-Bradley Park Office CB&T-Columbus Crossing Office CB&T-Commissary Banking CB&T-Forrest Road Office CB&T-Fort Benning CB&T-Macon Road Office CB&T-Main Office CB&T-Medical Park Office CB&T-Midland Crossing Office CB&T-Peachtree Mall CB&T-River Road Office CB&T-South Columbus CB&T-St. Mary's Road Office CB&T-Windsor Village Office Columbus Bank and Trust Synovus Bank
Industry Tips
Credit Card Offers Credit Cards-Liability of Consumer
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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