BBB Business Review

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BBB Accredited Business since

Whitt's Auto Service

Phone: (334) 502-8848 Fax: (334) 502-8823 461 Opelika Rd Ste A, Auburn, AL 36830 http://www.whittsautoservice.com


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Description

Whitt's Auto Service Center is a full-service preventive maintenance and auto repairs center in the Auburn, AL 36830 area, specializing in General Services, Car & Truck Care, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services and Miscellaneous Services since 1995


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Whitt's Auto Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Whitt's Auto Service include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Whitt's Auto Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 10, 1996 Business started: 09/01/1995 in AL Business started locally: 09/01/1995 Business incorporated 09/01/1995 in AL
Type of Entity

Corporation

Business Management
Ms. Mary Whitt Mr. David Whitt, Jr., Owner
Contact Information
Customer Contact: Mr. David Whitt, Jr., Owner
Business Category

Auto Repair & Service Tire Dealers

Products & Services

Whitt's Auto Service offers the following product(s): Auto Repair & Electrical Service, Tire Dealers

Method(s) of Payment
Cash Visa  MasterCard Discover American Express Debit Cards ( No Checks Accepted )
Refund and Exchange Policy
We offer A 12 Month / 12000 Mile Parts & Labor Limited Warranty
BBB Program Participation

Military Marketplace
This company is a participant in the BBB's "Military Marketplace Code of Ethics" program.  The program is provided by the Bureau as a specific effort to ensure a "Fair and Honest" marketplace for members of the United States Military and their families. 

Industry Tips
Auto/Vehicle Repair & Services
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.